The collection and processing of personal data was designed to be in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of these.
CASA CABRITA MOLEIRO may, unilaterally and at any time, change, modify, add or rectify this Privacy Policy, without the need for any prior notice.
The person responsible for processing the data is the owner of Alojamento Casa Cabrita Moleiro, Tiago Calçada, and his management team. You can contact the data controller at any time with any questions about data protection by email to info@casacabritamoleiro.pt.
By accessing and using casacabritamoleiro.pt, its content and/or our services, the user freely and expressly accepts and consents, through an unequivocal positive act, authorizing their personal data, requested or optionally provided by them, to be collected and treated by the Casa Cabrita Moleiro management team under the terms set out here.
The data provided and collected by the website casacabritamoleiro.pt. their purpose is:
Under current European Union data protection legislation (GDPR), the use of personal data must be justified under at least one legal basis for the processing of personal data. You can consult an explanation of the scope of each of these grounds.*
The legal basis applicable to the collection and use of your personal data for customer service and marketing purposes is your consent.
*Legal basis for processing personal data:
Name and contact details: We collect your first and last name, email address, address, telephone number and other similar contact details.
Demographic data: Age, gender, country and preferred language.
Usage data: We collect data about how you interact with our Services. This includes data such as the features you use, the items you purchase, the web pages you visit, and the search terms you enter. This also includes data about your device and the network it uses to connect to our services, including IP address, device identifiers (such as the IMEI number for phones), regional and language settings. It includes information about the operating systems and other software installed on your device, including product keys. And it includes data about the performance of the services and any problems that have occurred arising from your experience with those services.
Location data: We collect data about your location, which may be precise or inaccurate. Precise location data may be Global Position System (GPS) data, as well as data that identifies mobile communications towers and Wi-Fi hotspots, which is collected when you activate location-based services or features. Inaccurate location data includes, for example, a location derived from your IP address or data that indicates your location less precisely, such as a city or zip code.
Content: We collect content from your files and communications whenever it is necessary to provide you with Services.
A cookie is a small text file that a website places on your computer, phone or any other device with internet access, containing information about your navigation on that website. Cookies are used to make browsing easier and simpler, and do not damage your computer.
Our cookies have different functions:
In short, functionality cookies store the user’s preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time they visit it.
The cookies used may be:
Is it possible to disable the use of cookies?
Yes, cookies can be disabled in your browser. Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or completely affecting website navigation.
If you want to block or delete cookies from this website, you can do so by modifying your browser settings. Although the parameterization of each one is different, it is common to configure it in the “Preferences” or “Tools” menu. For more details on cookie configuration, see the “Help” menu in your browser.
Casa Cabrita Moleiro employs measures to protect the information collected from loss, destruction, disclosure, unauthorized access, misuse and alteration
Although the transmission of data via the internet or website cannot guarantee complete security against intrusions, Casa Cabrita Moleiro and our service providers and commercial partners make the best efforts to implement and maintain physical, electronic and procedural security measures aimed at protect your personal data in accordance with applicable data protection requirements.
Casa Cabrita Moleiro adopts internal procedures and at the level of subcontracting (whenever applicable), to deal with cases of personal data breaches (which could result in a risk to the rights of data subjects), namely in the detection, identification and investigation of the circumstances, mitigating measures, information circuits between the person responsible and subcontractor, involvement of Casa Cabrita Moleiro and notification to the CNPD of the occurrence of personal data breaches, in accordance with the deadlines set out in the regulations (up to 72 hours after becoming aware of it).
Casa Cabrita Moleiro retains your data only for as long as is necessary within the scope of the purpose for which it was collected.
Once the maximum retention period has been reached, your personal data will be irreversibly anonymized (anonymized data may be retained) or will be securely destroyed.
For the purposes described in this Privacy Policy (customer service and marketing), your personal data will be kept for a maximum period of 12 to 18 months counting from the collection of your consent or the last contact made (depending on what occurs in last place) and if, within this period, you have not withdrawn your consent.
Under the terms of the GDPR, the data subject has the right to request from the controller access to personal data concerning him or her, as well as its rectification or deletion.
The data subject also has the right to withdraw the consent given to their processing, at any time, without compromising the lawfulness of the processing carried out based on the consent previously given.
You can exercise these rights of access, rectification, erasure, limitation of processing, opposition to processing, portability or withdrawal of consent with the Casa Cabrita Moleiro management team by sending an email to info@casacabritamoleiro.pt.
Under the provisions of article 18 of Law no. 144/2015, in the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity. ADR entities available for contracts concluded in the district of Faro:
CIMAAL – Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve.
Ninho de Empresas Building, Estrada da Penha | 8005-131 Faro
Tel.: 289 823 135 | Email: support@consumidoronline.pt; cimais@mail.telepac.pt
Web: http://www.consumidoronline.pt/
Customers or users who wish to express dissatisfaction with the provision of services, marketing of products or quality of service, may formally submit a complaint, which is subject to analysis and treatment by the Casa Cabrita Moleiro management team. The complainant must indicate identification elements that enable the analysis and clearly and completely describe the facts that motivate the complaint. The complaint can be presented in three possible ways:
In the Electronic Complaints Book available at https://www.livroreclamacoes.pt
In the physical paper Complaints Book, available at headquarters.
By email addressed to info@casacabritamoleiro.pt
Casa Cabrita Moleiro always formally communicates the decision, whether the complainant is right or in other cases. All steps are taken to quickly conclude complaint processes. In cases of a high degree of complexity, the complainant is kept informed, through the means considered most appropriate.
